Frequent Questions


You’ll find answers to some common questions below. Please feel free to reach out with further questions.


Ticketed Shows In New York City
Do I have to memorize lines or prepare anything?

There are no lines to memorize, and no need to be an actor.

There are just two items to prepare:

  • We’ll send you a very brief character description that you should be familiar with.
  • We ask that every guest prepare a costume. We send character-specific costume ideas ahead of time to help you out. Your costume doesn’t need to be elaborate or expensive.
What happens if an emergency comes up and I am unable to attend?

The show is highly orchestrated and depends on involvement from each guest. If an emergency comes up and you cannot attend, we will do everything we can to find a solution but can’t guarantee we’ll be able to rebook you to another date. Please let us know as soon as possible if you cannot attend.

Do I have to wear a costume?

Yes. We’ll send some ideas with your character information. Your costume doesn’t need to be elaborate or expensive.

Do I have to be vaccinated?

For the safety of our guests and staff we require proof of vaccination from every guest. This is non-negotiable.

You must show your CDC vaccination card, or an electronic vaccination card, before you will be allowed in the venue.

What should I expect?

Our in-person show in New York City is an immersive theater productions, not a play you watch. Every guest plays a character as we discover the truth behind a mysterious murder together. You don’t have to be an actor or an extrovert to have fun—most guests are neither.

Where is the show located?

The show is in a secret location in Manhattan. You’ll receive an exact address after purchasing tickets.

Do I get to chose my character?

No, we select characters for each guest. We’ll send you a brief survey after you’ve purchased a ticket to ensure you’ll be comfortable with the role we pick for you.

Will I be watching a play?

No, this is an immersive theater production where you will take part in the show as a character. It is based entirely around guest participation.

How much does it cost?

For ticketed shows in New York City visit our ticketing portal for price information.

Private events cost $250-350 for a group of 8-12. Please request a quote for groups greater than 12 guests, or custom themes and requests.

I bought tickets…now what?

That’s great! After purchasing tickets we’ll send you a brief, private survey to get to know you better and ensure you are cast in a role you’ll find comfortable.

As the event approaches, we’ll send brief personalized character details, private event information and location details.

After receiving your role, it’s time to prepare a costume. Costumes are required (it’s more fun for everyone, promise), but they don’t have to be elaborate or expensive. We’ll include some ideas in your character information.

At the event you will be in character during the entire experience. We’ll handle the rest.

Do I have to attend the time and date I purchased?

If you would like to change your tickets before receiving your character details, please get in touch and we’ll do our best to accommodate your request.

Once you have received your character details you cannot change the date you will attend.

Is there a minimum age to participate?

The minimum age to participate is 18 years old, even if accompanied by a parent.

Do I need to have acting experience?

No. Participating with an open mind and a willingness to improvise is all you need.

Private Events
Can you create a bespoke theme for me?

Absolutely! We offer bespoke experiences for nearly any arrangement—from an entirely new concept for a hundred people to revising an existing experience to accommodate your needs.

Contact us to get started.

How much does it cost?

For ticketed shows in New York City visit our ticketing portal for price information.

Private events cost $250-350 for a group of 8-12. Please request a quote for groups greater than 12 guests, or custom themes and requests.

How is this experience different?

We have a completely unique format, combining scripted moments with guided improv. It’s more immersive and more fun.

We take pride in having more developed characters, campy and hilarious concepts and an overall higher quality experience. Think more “Cards Against Humanity” than “Apple to Apples.” 

Do you include professional actors in the experience?

Yes. Experiences require 8-12 participants. If you have fewer participants we can have exceptional actors fill remaining slots and heighten your experience for $100 each.

You can select the number of actors you would like us to include when booking your experience.

How many guests can join?

Each virtual mystery requires a minimum of 8-12 guests. We can create a custom mystery for nearly any group size.

If you have fewer guests we can arrange to have professional actors fill the remaining slots and heighten your experience for $100 each. You can select the number of actors, if any, you would like us to include while booking.

Are your shows right for my group?

If your group loves to have fun, absolutely! But please feel free to contact us if you have any concerns about content or the experience itself. 

Do the guests all need to know each other beforehand?

No. We have hosted parties where everyone knows each other and where nobody knows anybody. They are all exceptionally fun experiences! 

What age groups are your murder mysteries appropriate for?

The content varies from PG-13 to R-rated. Visit any experience page to learn the appropriate ages for that specific experience.

If you are hoping to host a more family-friendly party, we can adjust some of the experiences with notice. Please contact us with any questions.

Do I have to dress up or wear a costume?

Dressing up is a person choice and we understand some may chose not to. However, it is more fun for everybody involved if you are fully immersed in the experience and dress in character. We provide easy-to-assemble costume suggestions to each guest.

Do I need to have acting experience?

No. Participating with an open mind and a willingness to improvise is all you need.

How does an immersive murder mystery experience work?

Our murder mysteries are a unique way to escape reality and have fun.

During the experience, each guest plays a role. We email character and an event breakdowns ahead of time so you have time to prepare a costume (if you want to) and read a little about your role. There is no need to be an actor or extrovert—most guests are neither.

Once the experience begins, we use a combination of scripted moments with guided, in-character improv, to ensure that your experience is fully immersive. 

How much participant interaction is there?

This experience is entirely comprised of participant interaction. All guests will be characters and suspects in a murder investigation. 

How long does the experience take?

Each event is around 90 minutes. We are happy to host an additional 15 minute cocktail party or trivia session before the murder mystery begins.

Custom events can be tailored to a length and format of your choosing.

Virtual Events
How will I join the event?

You and your guests will be emailed a Zoom link and all relevant information after booking your experience. You will also be sent the Zoom on the day of the experience, as a reminder. 

How is this experience different?

We have a completely unique format, combining scripted moments with guided improv. It’s more immersive and more fun.

We take pride in having more developed characters, campy and hilarious concepts and an overall higher quality experience. Think more “Cards Against Humanity” than “Apple to Apples.” 

How much does it cost?

For ticketed shows in New York City visit our ticketing portal for price information.

Private events cost $250-350 for a group of 8-12. Please request a quote for groups greater than 12 guests, or custom themes and requests.

What are the technical requirements?

You will need your own computer, a stable internet connection, and the latest free version of Zoom. To have the best experience, participants should use computers. Phones or tablets work but they limit the experience.

If you are in the same home as another participate, it’s best to be in a different room and on your own device. If you must share a room, it is best if you both use headphones. 

We send costume suggestions for every character well ahead of time. We believe dressing the part (in whatever manner you are able) enhances your experience, but it is not mandatory. 

How many guests can join?

Each virtual mystery requires a minimum of 8-12 guests. We can create a custom mystery for nearly any group size.

If you have fewer guests we can arrange to have professional actors fill the remaining slots and heighten your experience for $100 each. You can select the number of actors, if any, you would like us to include while booking.

What age groups are your murder mysteries appropriate for?

The content varies from PG-13 to R-rated. Visit any experience page to learn the appropriate ages for that specific experience.

If you are hoping to host a more family-friendly party, we can adjust some of the experiences with notice. Please contact us with any questions.

Do I need to have acting experience?

No. Participating with an open mind and a willingness to improvise is all you need.

How does an immersive murder mystery experience work?

Our murder mysteries are a unique way to escape reality and have fun.

During the experience, each guest plays a role. We email character and an event breakdowns ahead of time so you have time to prepare a costume (if you want to) and read a little about your role. There is no need to be an actor or extrovert—most guests are neither.

Once the experience begins, we use a combination of scripted moments with guided, in-character improv, to ensure that your experience is fully immersive. 

How much participant interaction is there?

This experience is entirely comprised of participant interaction. All guests will be characters and suspects in a murder investigation. 

What does a virtual show include?

The experience is hosted via Zoom on a date of your choosing, subject to availability. A host will facilitate the entire event and handle all logistics including running and organizing the video chat, reaching out to your guest list, assigning characters and making sure everyone has an unforgettable time. All you need to do is relax and enjoy. 

You and all guests will receive individual characters to play, costume suggestions, custom drink and food recipes, an assortment of themed Zoom backgrounds, and themed playlists to enhance the experience.

Booking and Tickets
How do I book an experience or purchase tickets?

Booking a private show or purchasing tickets to a live show in New York City is simple through our booking portal.

All purchases are encrypted and secure.

What credit cards do you accept?

Visa, MasterCard, Discover & American Express. 

Rescheduling and Refunds
Can I change the theme after I have purchased it?

You can change your theme until you receive themed materials related to your experience. Please get in touch to discuss your request. 

Can I reschedule my experience?

You can reschedule experiences up to 72 hours prior to your scheduled time. We will do our best to accommodate a new date, though in some circumstances your chosen date may be unavailable. You’re welcome to drop us a line to check availability before changing your date.

Rescheduling less than 72 hours before your experience will forfeit your purchase. 

What is your refund policy?

Experiences are non-refundable. You can reschedule your experience within 72 hours of your scheduled time. Rescheduling any less than 72 before your experience will forfeit your purchase.